What Cloudy Film On Glassware means on your Asko dishwasher (asko dishwasher cloudy glasses)
An asko dishwasher cloudy film on glassware is treated purely as a symptom, because none of Asko’s three dishwasher schemes assign it an error code — the machine has no way to detect etching or mineral film on glassware after the fact. This is almost always either hard water mineral deposits or, less commonly, permanent etching from repeated cycles with too little rinse aid on glass that is more delicate than it looks. Distinguishing the two matters, because mineral film can usually be cleaned off while etching is permanent damage to the glass itself.

Symptoms
Use these symptoms to confirm your Asko dishwasher really has this particular problem rather than a different one that behaves the same way. A dishwasher can display a single sign or a whole cluster, and they often turn up right after a power event, a demanding cycle, water getting somewhere it should not, or recent service.
- Glassware has a hazy, cloudy appearance rather than being clear
- The film feels rough or gritty when a fingernail is run across the surface
- Rinsing the glass under tap water does not remove the cloudiness
- The problem is worse on glasses used most frequently rather than newer items
Common causes
Different underlying problems can surface the same way on your Asko dishwasher, so the causes below run in order of probability. Clearing them one by one separates a quick check on the dishwasher from a repair that genuinely needs trained service and genuine parts.
- Hard water mineral deposits — calcium and magnesium in the water supply are depositing a film with each cycle
- Insufficient rinse aid — without enough rinse aid, water sheets less effectively and leaves spotting behind
- Water softener setting too low for household water hardness — on models with an adjustable softener, an incorrect setting under-treats hard water
- Permanent glass etching — repeated exposure to hot water and detergent without enough rinse aid has worn the glass surface itself
Troubleshooting steps you can try
Try these checks on your Asko dishwasher in the order given before you call for service, since the early ones often settle the matter. Stop the moment you are unsure, or where mains voltage, gas, a hot cavity, water, or a sealed component is involved on the dishwasher, and leave the rest to a qualified technician.
- Try the fingernail test: film that scratches off is mineral deposit, film that does not is likely etching.
- Refill the rinse aid dispenser and confirm the dispenser is actually releasing it during cycles.
- Check and adjust the water softener setting against the household water hardness rating if the model has one.
- Run a cycle with a dishwasher-safe descaling product if mineral buildup is suspected throughout the machine.
Parts a technician may replace
When your Asko dishwasher shows this problem, a technician will inspect, test, or replace the water softener setting, rinse aid dispenser, and spray arm jets as needed. The part is pinned down from your dishwasher’s model, serial, and Art. No., and only genuine or trusted-supplier parts go into the dishwasher, so the repair lasts.
When to call a technician
A film that does not respond to rinse aid or descaling and passes the fingernail-scratch test as etching cannot be repaired by a technician, since the damage is to the glass rather than the appliance. This problem sits at Low severity, so your Asko dishwasher is safe to leave for now; if Cloudy Film On Glassware keeps returning on the dishwasher despite the steps above, get a technician to establish the cause before ordering parts. Work on your Asko dishwasher is independent of Asko, Gorenje, and Hisense; experienced technicians fit genuine OEM or trusted-supplier parts, and the labor on the dishwasher is covered by a 30-day warranty. When you schedule service for your Asko dishwasher, quote its model, serial, and Art. No. — that way the correct part is matched to the dishwasher beforehand and Cloudy Film On Glassware is put right in as few visits as possible.
Related help and Asko resources
Still seeing Cloudy Film On Glassware on your Asko dishwasher? Book Asko dishwasher repair, read the rest of our dishwasher error-code guides, work through our step-by-step repair guides, schedule service online, or find a technician near you on our locations page. Your Asko dishwasher’s full documentation and model lookup are available from the manufacturer at us.asko.com.